The Jayapura City Population and Civil Registration Service (Dukcapil) should be proud, because it was ranked 1st as the best public service delivery unit in eastern Indonesia.
This achievement was stated in the award received by the Head of Disdukcapil, Jayapura City, Raymond JW Mandibondibo.
The award was given directly by the Minister for Administrative Reform and Bureaucratic Reform in Jakarta, 6 December 2022.
"It's true that the Disdukcapil City of Jayapura has just won rank 1 as a public service provider unit for the Disdukcapil city or eastern region in 2022 by the Ministry of Administrative and Bureaucratic Reform," said Raymond to Tribun-Papua.com.
Raymond said the eastern region in question included NTT, NTB, Maluku, North Maluku, West Papua and Papua.
"Regarding why we actually won this title, I think the one who knows and understands better is the Ministry of Administrative and Bureaucratic Reform, but what we only know is trying to do service to the community," he said.
The smiling man said that in providing excellent service to the community, his party had so far gone out to the community through various programs.
"While visiting shopping centers and community associations, boarding schools, to villages to serve the population," he said.
In essence, Raymond doesn't so much make an award the only major achievement, but rather to serve the community well.
"We are still grateful to God for the award, but actually the award is not the main goal, but only a motivation to work well in serving the community," he continued.
On that occasion, Raymond said the award was received directly by him along with Jayapura City Regional Secretariat Assistant 1, Evert Merauje.
"I was only accompanying Mr. Evert at that time, and indeed many institutions also received awards," said Raymond.
Raymond explained that the Disdukcapil of Jayapura City had not previously known about the award from the Ministry of Administrative and Bureaucratic Reform.
"But of course we are assessed every year, both directly and indirectly, and indeed this award has been received several times by the Dukcapil City of Jayapura, but this year is the highest peak," explained Raymond.
He mentioned that at the moment of giving the award, so far his party had only been invited directly to receive the award.
Asked about the message from the Ministry of Administrative and Bureaucratic Reform, Raymon said there was no notification whatsoever, it's just that in essence public service agencies must make improvements.
"You have to be able to innovate, make breakthroughs in service to the community, and every year we have an assessment facilitated by the oral department, ombudsman and so on," he said.
Responding to this kind of award, his party certainly feels proud, but behind the pride, it is also necessary to do self-introspection.
"This means that the award is not a goal or work to get an award, that is absolutely not allowed, but must be a motivation," he continued.
SOURCE : https://papua.tribunnews.com/2022/12/13/disdukcapil-kota-jayapura-raih-perikat-1-unit-pelayanan-public-terbaik-se-region-indonesia-timur
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